About Your Visit
We accept most major insurance plans.
Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.
Fees & Payments
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, Visa and Mastercard for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.
Prescriptions & Renewals
Patients may be prescribed pain medication in preparation of a surgical procedure or during the normal post-operative period. Prescriptions are written for an appropriate period of time based on your medical condition and type of surgery. Our practice does not provide long-term pain management services. If long-term pain management is required, the patient will be referred to a pain management physician or his or her primary care physician. Post-surgical patients will receive refills for no longer then a period of 6 months. For your safety, no refills can be given if you have not been seen by the Doctor within the last year. All patients must agree to the Advanced Neurosurgery prescription policy in order to receive prescriptions from this practice.
Routine prescription refill requests will be reviewed during normal business hours, 8:30am – 5pm, Monday – Thursday, when our full records are available. Please allow 2 business days for your request to be processed. For the safety of our patients, routine refill requests will not be authorized after normal business hours, on Fridays, during the weekend or on Holidays. Renewals requested during these times will be referred to the Emergency Room. Please have your pharmacy fax your refill request to (775) 323-6118 during normal business hours.
Advanced Neurosurgery clinics in Reno and Carson City are available Monday through Friday 8:30am-5pm. The phone number is (775) 323-6100. When calling after business hours, your call will be forwarded to an On-Call Staff member. These calls will be returned as soon as possible. If for some reason you have not heard back from our office or On-Call staff, go to the nearest Emergency Room for Evaluation at once.
Call Our Office if you have
Fever of 101.5 degrees or higher, difficulty breathing/chest Pain, postural headache, a sudden increase in severe pain, numbness or weakness, loss of bowel or bladder control, drainage from your incision (other than occasional spotting of blood). One rare complication of surgery is internal bleeding. One of the complications of this rare occurrence is compression or increased pressure on your spinal cord. This will cause your symptoms to drastically worsen.
For Your Appointment
If you are a new patient, please arrive to your appointment 15 minutes early in order to complete the registration process. In addition, please bring the following:
- Driver's License or State ID
- Referral (If Required by Insurer)
- Insurance Information
- Copies of Operation Records, Medical Records, X-rays, MRIs, and CT Scans from Prior Doctor Visits
- A List of Current Medications and Any Known Allergies